General principles

We consider that your personal data and any information communicated on our website or generated by your browsing are confidential.

In accordance with regulatory obligations and pursuant to our Charter on the security and management of personal data, we store these data extremely securely and for limited periods of time proportionate to the purposes for which you have communicated them to us.

Some information requested in the forms is mandatory and marked with an asterisk. If you choose not to communicate that information to us, we will not be able to deal with your request.

See our policy on personal data


Cookies are small files sent by a website to your browser and stored on the device that you used to access the internet (such as your computer or smartphone).

The cookies we use do not enable us to identify you directly, but they record information about the way you use our website (browsing, access to accounts).

Why use cookies?

Cookies used on this site serve to safeguard and facilitate your browsing. These cookies also enable us to analyse visits to the website, improve the services we offer you and provide better security. For reasons of security, your refusal to accept cookies may prevent you from accessing certain parts of the website.

You can set your browser to accept or refuse cookies on a case-by-case basis before they are installed. You can also remove cookies from your device via your browser whenever you wish. To find out how to manage cookies and set your user preferences, use your browser's help function :

Giving or refusing consent

When you visit our website, a message will inform you that cookies will be used. It will also inform you that by continuing to browse our website, you are accepting these cookies (you can change this decision at any time by refusing to have cookies installed on your device). Different types of cookies are used on our website, for different purposes. Some are necessary for you to use our website.

Strictly necessary cookies

Some cookies are necessary for the operation of our website. They enable you to use the main features of our website (such as access to your account). Without these cookies, you will not be able to use our website normally. Some cookies only concern the operation of our website. 'Essential cookies' for the use of our website are not subject to consent.

The main essential cookies that we use
Name Function
nid These cookies help to identify your profile (e.g. your bank, your language) to connect you to your personal area
IdSes Cookie containing a unique ID for the session.
lastCnx The last means of identification used.
SessionStart Date/time of start of session.
SessionTimeout Session timeout.
PREF Cookies used by YouTube for watching videos

Performance-analysis cookies

Some cookies enable us to find out more about the use and performance of our website and to improve its operation.

The main 'performance-analysis cookies' that we use
Name Function
_ga These cookies come from Google Analytics which is used by this website to monitor site visits. The data obtained relating to the use of the website are transmitted and stored by Google on their servers in the United States. Google uses this information to monitor the use made of the website and generate reports on the activity of the users (pages viewed, type of device, length of visit etc.)
I consent to performance analysis cookies being used

Advertising cookies

These are cookies used to offer you adverts or send you appropriate information for your areas of interest. They are mainly used to limit the number of times you see an advert and help measure the effectiveness of a marketing campaign.

Refusal to accept advertising cookies has no impact on the use of our website. However, the fact of refusing advertising cookies will not prevent advertisements from appearing on our website. The only effect will be to have adverts displayed that do not match your areas of interest or your preferences.

The main advertising cookies that we use
Name Function
Capping This cookie helps limit the number of times you see an advert
DoubleClick ?
Google Adwords Advertising cookies enabling the targeting and display of marketing offers that match your interests
I consent to advertising cookies being used

Social network cookies

Our website includes Facebook and Twitter share buttons so you can share our content on these social networks. When you use these share buttons, a link is made with the servers of these social networks and a third-party cookie is installed after you give your consent. If you are connected to the social network when you browse our website, the share buttons will allow the content in question to be relayed to your user account.

You are invited to check the privacy policies of these social networks to find out the purposes for which they will use the information gathered through such share buttons.

I consent to social media cookies being used

Lifespan of cookies

All these cookies, except for essential cookies, have a lifespan of less than 13 months.